Group and Private Lesson Agreement

Payment

$25 / 30 min 

$35 / 45 min

$50 / 60 min

Payments for the month will be due at the first lesson of the month. An invoice will be sent to your email (or can be accessed through your TeachWorks account) when invoices are prepared.

Pay by credit card via your TeachWorks account, or by check (and omit the credit card processing fee) 

Mosaic TeachWorks Login Page

https://mosaicperformingarts.teachworks.com/accounts/login

Instructor Selection

Each student is matched with an instructor that can best fit your scheduling and expertise needs. Instructors can be requested, but are not guaranteed. 

Cancellation Policy
For all excused lessons a credit will be applied to the next month’s payment. To receive an excused absence, please text or email your instructor 48 hrs before your scheduled lesson. Lessons canceled the day of due to sickness are taken on a case by case basis.

To reschedule a lesson rather than having your account credited, please contact your instructor. 

If you do not notify us of your absence (no call, no show) or cancel the day-of due to a scheduling error, this is considered an unexcused absence. Your account will not receive a credit, and you will not be reimbursed for the missed lesson. 

In the event your instructor needs to cancel/reschedule, there will be no penalty. 

Late Policy
If a student arrives late for their scheduled lesson, the lesson may still end at the scheduled time, and the full fee may still apply.

If an instructor arrives or starts a lesson late, your lesson will still complete its expected duration.

Ring Camera Use

Our lesson spaces/studios are equipped with a Ring Camera for the safety of our students and instructors. Footage is stored for 80 days. In the event of any concerns during lesson time, please email info@mosaicperformingarts.com immediately.

Showcase Performances

Showcases are hosted periodically throughout the school year. Mark your calendars for the date listed on your instructor’s portal.

First Lesson

A parent or guardian is invited to join the student’s first lesson to take a look at the Voice Lesson Agreement, discuss expectations for the year, and connect with the student’s instructor for the semester! 

After the first lesson, parents are expected to wait outside of the studio during lesson time unless previously discussed and agreed upon with the instructor. 

Termination Policy

A minimum notice period of one month is required for termination of lessons. This allows us to adjust our scheduling and accommodate any necessary administrative tasks. Termination requests must be submitted in writing via email to your instructor and info@mosaicperformingarts. Please include your name, the student's name (if different), and the reason for termination, if comfortable sharing. Any outstanding payments must be settled prior to termination of lessons. Failure to clear outstanding balances may result in delays or complications in processing the termination request. In the event of termination, any unused lesson credits will be forfeited unless otherwise agreed upon in writing between the student/parent and the instructor.

Refunds for prepaid lessons will be issued for any unused lessons beyond the notice period, excluding any applicable administrative fees or processing charges. The final lesson will be scheduled based on mutual availability within the notice period, if desired. This allows for closure and an opportunity to address any final questions or concerns.

Discontinuation Policy

In the event that a student exhibits persistent inappropriate behavior, as determined at the sole discretion of the instructor, the instructor reserves the right to terminate all further lessons with immediate effect. Paid lessons will not be reimbursed in such instances. Parents or guardians will be given one warning regarding the behavior of the student, after which termination of lessons may occur without further notice

Privacy Policy
All information including student names, ages, email, and payments will only be communicated via email and your secured Teachworks account.  If you have questions or concerns, contact us.